Ombré Lamar Perfumes values the privacy, confidentiality, and security of your personal data. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our website www.ombrelamar.ae.

The aim is to give you clear, simple, and transparent information about:

• What personal data we collect
• How we use and protect it
• How long we keep it
• With whom it may be shared
• Your rights regarding your personal information

Ombré Lamar Perfumes is a licensed sole establishment registered in Dubai, United Arab Emirates (License No. 1467297). We are the data controller for any personal data collected through this website.

What is Personal Data?

“Personal data” refers to any information that identifies you directly or indirectly, such as your name, contact details, address, order information, or payment details.

When Do We Collect Your Personal Data?

We may collect your data when you:

• Create an account or place an order through our website
• Contact customer service or send an inquiry
• Subscribe to our marketing communications
• Participate in surveys, events, or promotions
• Interact with our official social media channels
• Submit a job application
• Browse our website (via cookies and similar technologies)

What Personal Data Do We Collect?

Depending on your interaction, we may collect:

• Identity and contact details
• Delivery and billing address
• Order and payment information
• Preferences and product interests
• Communication history and inquiries
• Social media mentions or posts
• Website usage data (via cookies)
• Employment details (if you apply for a job)

Data marked as required on forms is necessary to process your request or complete a transaction.

Why Do We Collect and Use Your Personal Data?

We collect and process your personal data to:

• Create and manage your customer account
• Process and deliver your online orders
• Communicate with you regarding your purchases
• Send relevant marketing and promotional content (if opted-in)
• Analyse customer preferences and behaviour
• Prevent fraud and ensure secure transactions
• Improve our services and website experience
• Manage job applications

How Long Do We Keep Your Data?

We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law.

• Customers: 5 years from last interaction
• Prospects (subscribed but not purchased): 3 years
• Guest checkout users: 5 years
• PR contacts: 10 years
• Job applicants: 2 years

Data may be retained longer if legally required (e.g., for accounting or tax purposes).

Who Has Access to Your Data?

Only authorised personnel within Ombré Lamar have access to your data.

We may also share your data with trusted service providers, including:

• Payment processing services
• Website and server hosting providers
• Fraud prevention systems
• Delivery and logistics partners
• Marketing and analytics tools (e.g., Google, Meta/Instagram)
• Event management partners

Important: Any third-party partners who process your data will be required to handle it with the same level of confidentiality and security as Ombré Lamar.

Data Security

We take appropriate steps to ensure data privacy and security, including the use of secure servers, encryption, firewalls, and access controls.

However, https://ombrelamar.ae cannot guarantee the security of any information disclosed online.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
https://ombrelamar.ae will not pass any debit/credit card details to third parties.

Payments made through the website are processed securely through a third-party UAE-based payment gateway using encryption (e.g., SSL) and risk verification tools. Orders may be held for verification before dispatch.

External Links

Our website may contain links to third-party websites.

https://ombrelamar.ae is not responsible for the privacy policies of websites to which it links.
If you provide information to these external websites, their privacy policies will apply. We encourage you to review them directly.

Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing at any time
• Unsubscribe from communications
• Contact us regarding your data at:
  info@ombrelamar.ae

Policy Updates

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Customers are encouraged to frequently visit these sections to stay informed of changes. Modifications will be effective from the date they are posted.

Legal Compliance

• United Arab Emirates is our country of domicile.
• Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
• Users under the age of 18 are not permitted to register or transact on the website.
• Cardholders must retain a copy of transaction records and all applicable website policies and terms.
• Users are responsible for maintaining the confidentiality of their account and login credentials.